About Us Delever - is a leading platform for automating delivery and restaurant businesses, providing businesses of all sizes with effective tools for resource management, accelerating growth, and improving customer experience About Role We are seeking a Customer Support Specialist to reframe the customer support experience and define a clear direction for our customer support team. In this position, you will be the foundation for handling customer inquiries on an international scale and help to scale. Responsibilities -Handle incoming customer requests in a professional and timely manner. -Investigate and resolve complex customer issues, escalating cases when necessary. -Maintain accurate and detailed records of customer interactions using CRM or ticketing systems (e.g., Zendesk, Notion, etc). -Collaborate with product, technical, and operations teams to identify root causes of recurring issues. What We’re Looking For -Written and verbal communication skills in Russian, Uzbek and English languages. -Basic understanding of CRM systems and ticketing workflows -Time management and multitasking skills. What We Offer Performance-based bonuses. Flexible working hours and hybrid options Work schedule: 6/1 Free launch at the office Why Join Us -At Delever, you’ll be part of a fast-growing tech company shaping the future of delivery and restaurant automation -Collaborate with passionate teams, gain hands-on experience in cutting-edge tools -Contribute directly to improving the experience of thousands of businesses and customers. Make decisions that matter in reshaping a better customer experience Feel free to reach out: @deleverhrm —————————————— Job opportunities for students and graduates: @it_jobs_uz